1. Introduction
Welcome to Contractors Depot.
These Terms & Conditions govern your use of our website, products, and services. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use our website.
2. Use of Website
By using this website, you confirm that:
You are at least 18 years old or have legal capacity to enter into a binding agreement
You will use this website only for lawful purposes
You will not misuse, disrupt, or attempt to gain unauthorized access to the website
3. Products and Services
We offer a range of construction tools, materials, and related products.
Product descriptions, images, and specifications are provided for general information
Prices, availability, and specifications may change without notice
We reserve the right to limit quantities or discontinue products at any time
4. Orders and Payment
All orders are subject to acceptance and availability
By placing an order, you confirm that: All information provided is accurate
You are authorised to use the selected payment method
Prices are displayed in South African Rand (ZAR)
Full payment is required before orders are processed and dispatched
We reserve the right to:
Cancel or refuse any order
Correct pricing errors
Request additional verification before processing an order
5. Shipping and Delivery
Delivery timeframes are estimates and may vary depending on location and stock availability
Delays may occur due to circumstances beyond our control
Risk and ownership:
Risk transfers to the customer upon delivery
It is the customer’s responsibility to ensure that delivery details are correct
6. Returns and Refunds
Returns, refunds, and exchanges are governed by our Returns & Refunds Policy.
Products must meet return eligibility requirements
Refunds are processed after inspection and approval
Certain items (such as special orders) may not be eligible for return
Please refer to our full policy for detailed terms.
7. Warranty
Warranty terms vary depending on product type and manufacturer.
Warranty claims are subject to inspection and supplier approval
Warranty does not cover misuse, improper installation, or unauthorized repairs
8. Limitation of Liability
To the fullest extent permitted by law, Contractors Depot shall not be liable for:
Any indirect, incidental, or consequential damages
Loss of profits, business, or data
Delays or failures caused by circumstances beyond our control
Your use of this website and products is at your own risk.
9. Indemnity
You agree to indemnify and hold Contractors Depot harmless against any claims, damages, or expenses arising from:
Your misuse of the website
Your violation of these Terms & Conditions
Any unlawful activity conducted using your account
10. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and process personal information in accordance with South African law, including POPIA.
11. Intellectual Property
All content on this website, including:
Text
Images
Logos
Product information
is the property of Contractors Depot or its licensors and may not be copied, reproduced, or distributed without written permission.
12. Third-Party Services
We may use third-party providers for:
Payments
Shipping
Analytics
We are not responsible for the practices or policies of these third parties.
13. Force Majeure
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including:
Natural disasters
Power outages
Strikes or supply chain disruptions
14. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Any disputes arising from the use of this website will be subject to the jurisdiction of South African courts.
15. Amendments
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be posted on this page. Continued use of the website constitutes acceptance of the updated terms.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us via our website.
