• During working hours, orders are usually processed within 2-5 hours. However, please allow up to 24 hours for your order to be processed.
  • Contractors depot typically ships out orders within one business day after they have been placed (this excludes weekends & public holidays). We try our best to DISPATCH all orders the same day if they are paid for before 10am (weekdays). However, please note that this is a BEST EFFORT service.
  • We ship countrywide, to your door
  • Deleveries in JHB & PTA:-
  • If under R798.99 – flat rate of R150
  • If over R799 – FREE (T’S & C’S Apply) **
  • Deliveries for National :-
  • If under R1500 – flat rate of R150 and certain cities R170
  • If over R1500 – FREE (T’S & C’S Apply) **
  • We use a COURIER SERVICE, we do not use the post office.
  • **Please note – large items (over 2kg) might take an extra 1-2 days shipping time. Additionally, Deliveries are calculated by either weight or length x breadth x height of a package, which ever is heavier – this is known as VOLUMETRIC WEIGHT. If the package is over the pre-determined free delivery weight, a SURCHARGE will be charged which will deduct the amount for the free delivery and charge the balance to the client.
  • You will receive a shipping confirmation email (with a tracking number) as soon as your order has been processed and shipped.
  • Contractors depot charges shipping and handling fees for every shipment, unless a special promotion or contract term provides otherwise; such cost includes the freight charged by the carrier, packaging, and handling.
  • Delivery times are estimates only and we shall not be liable for any delays caused by the courier company.
  • PLEASE NOTE – We can not ship to certain townships, farms, plots or extreme outlying areas
  • Payment is due before shipment, unless credit terms have been arranged in advance. No item will be shipped out until Proof of Payment has been emailed to info@contractorsdepot.co.za  and the monies are cleared by our bank
  • We allow a maximum of 3 days to complete order payment. Failure to do so will result in the order being cancelled.
  • **Large Bulky Items – these receive a SURCHARGE calculated on the volumetric weight of the package – the Free delivery fee will be deducted and the balance of the fee is for the clients account. We have put calculations into the system and errors can occur, Contractors depot has the right to rectify the problem and / or credit the client or cancel the sale.